Subject: New Reply Received - Price wrongly billed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 12:29:26 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Price wrongly billed  Ticket comment <div>could u kindly arrange an exchange for the item as i didnt use the item and beyond my budget<br><br>
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<div>On Tuesday, January 10, 2023, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline!important;float:none'>Hi Nikila,</span> <br><br>
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<div>Thank you for contacting us,</div>
<div><br></div>We appreciate you reaching out to us and apologize for any inconvenience that you have experienced.<br><br>After reviewing the situation, we have confirmed with our store team that there was no ongoing offer at the time( 26th Oct-2022) of your purchase and the price charged was accurate. We understand that this may be disappointing news, and we apologize for any confusion or dissatisfaction caused.<br><br>However, please know that our customer service team is always willing to help you. If you have any other concern or need further assistance, please don't hesitate to contact us again.<br><br>Thank you for your understanding.<br><br><div></div>
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<div style="margin-top:0px;margin-bottom:1rem">Thank You,<br><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);float:none;display:inline!important'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537607