Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 09:20:06 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <blockquote style="margin: 0 0 20px 0">
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">i really very disappointed with your services and customer care</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">i been folowing my order since three days </div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">no one giving me correct information </div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">and today when i checked delivery status it saying i reject to take materials. your delivery team noone contact just lying only </div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">find screenshot your your ref</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">￼</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">thanks for treating me good</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Sent from the all-new AOL app for Android</div>
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<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"></div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 16 Jan 2023 at 6:59 am, Splash</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">&lt;[email-masked]&gt; wrote:</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Hi Zain,</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">​</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Thank you for shopping with us.</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">We sincerely apologies for the inconvenience caused to you.</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">We can understand your frustration here. Please be assured as we have now escalated this issue to our concern team. Our team is working on it. Once we will get any update we will get back to you.</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Feel free to get in touch with us for further assistance.</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Thank You,</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">Splash Support Team</div>
<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6">5593988:1125156</div>
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<div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"><br></div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5593988