Subject: New Reply Received - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 08:00:01 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi sir</div>
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<div>Thank you for your understanding and follow up.</div>
<div>I am waiting for the process to be completed.</div>
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<div>Regards</div>
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<div>Hussein</div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Tuesday, January 17, 2023, 10:11 AM, Homecentre &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Hussein,</div>
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<br>Thank you for shopping with us.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We can understand your frustration here. Please be assured as we have now escalated this issue to our concern team. Our team is working on it. Once we will get any update, we will get back to you.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px">Thank You,<br style=""><span style='color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important'>Home Centre </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595957