Subject: Note Added - [#5592683] ‼️
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 10:57:09 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5592683    Subject:  ‼️   Requester: SKY Design    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Booking shows collected from the same shipper under AWB 42726455715, already delivered to Landmark.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, January 16, 2023 12:00 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]<br>
<b>Subject:</b> Fwd: [#5592683] - ‼️</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We apologise for the previous email as the customer shared with us many of AWB as mentioned below:<br>
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Problem Statement: Late return<br>
Order ID: 1708572850 - 1707977353<br>
AWB: 42726455844 - 42726455715 - 42726433046 - 42726455800<br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.<br>
Please return the item as soon as possible to warehouse so refund could be processed<br>
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Regards,<br>
Samer Salmeh</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 16 Jan at 11:54 AM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late return<br>
Order ID: 1708572850 - <br>
AWB: 42726455844 - 42726455715<br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.<br>
Please return the item as soon as possible to warehouse so refund could be processed<br>
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Regards,<br>
Samer Salmeh</span></div>
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