Subject: New Reply Received - Order #9410602625
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 08:29:13 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Order #9410602625  Ticket comment <div dir="ltr">Hello, <div><br></div>
<div>Thank you. Can you also add in the same return :</div>
<div>- Plain midi dress with halter neck (x1)</div>
<div>- All over print midi sleeveless dress (x1)</div>
<div>-  All over print Long sleeve jacket with tie-up belt </div>
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<div dir="ltr" class="gmail_attr">Le lun. 16 janv. 2023 à 12:26, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Alae,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for shopping with us.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We apologize for any inconvenience that you may have experienced with receiving a broken item. We understand that receiving a damaged product can be frustrating, and we want to make sure that this is resolved as quickly as possible.<br><br>We are sorry to hear that you received a broken Sprint Sport Water Bottle. We assure you that our team will process your return request as soon as possible, and we will do our best to make sure that the return process is as smooth as possible.</div>
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<div dir="ltr">As well, we would like to inform you that a return request has been created for the product from order No. (9410602625) dated on (16/01/2023) and the item will be received by the transport partner LMG within 3 to 5 working days .<br><br>You can also track the return request via the LMG website ​<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number%20https://porterex.com/tracking-result/?ParamtereType=awb&amp;ParamtereData=1001518160" rel="noreferrer" target="_blank">LMG.com</a> through the tracking number (RP011623002319).<br><br>Please let us know if you have any further questions or concerns. We are here to help and want to make sure that your experience with our company is a positive one.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5592956