Subject: Ticket Assigned - Conversation with Shaik Mohammed Rafi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Jan 2023 16:21:24 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaik Mohammed Rafi Shaik Mohammed Rafi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  shaik mohammed rafi Bot:  Hi shaik mohammed rafi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8410237604 Bot:    Thanks, your order is Collected     We checked and your order was collected on 2023-01-15     Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96560988799            08:13 PM, 15th Jan                   Samer                   Hi Shaik Mohammed , Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you.           08:13 PM, 15th Jan                     Shaik Mohammed Rafi                    Hi sameer I am doing good thanks for asking           08:13 PM, 15th Jan                     Shaik Mohammed Rafi                    I am facing issue with your application every time it is getting logout’s automatically           08:14 PM, 15th Jan                     Shaik Mohammed Rafi                    Every time I need to login in the application which is very bad experience I am facing           08:15 PM, 15th Jan                   Samer                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.  If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version. - System version           08:15 PM, 15th Jan                     Shaik Mohammed Rafi                    Each and everything I for from my end           08:16 PM, 15th Jan                     Shaik Mohammed Rafi                    Below are the retails-fry as requested           08:16 PM, 15th Jan                     Shaik Mohammed Rafi                    [email-masked]           08:17 PM, 15th Jan                     Shaik Mohammed Rafi                    Kuwait           08:17 PM, 15th Jan                     Shaik Mohammed Rafi                    iOS 13 pro           08:17 PM, 15th Jan                     Shaik Mohammed Rafi                    Updated version           08:17 PM, 15th Jan                   Samer                   we will check with technical team to fix the issue asap           08:18 PM, 15th Jan                   Samer                   Do you have another inquiry I can assist you with?           08:18 PM, 15th Jan                     Shaik Mohammed Rafi                    I don’t have any more issues,shall I can get any ref number regarding the mentioned issue until it is fixed from your end so that easy track for both end           08:19 PM, 15th Jan                   Samer                   We will update you via email  id [email-masked]           08:20 PM, 15th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:21 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5591131