Subject: Ticket Assigned - Conversation with Afraz Ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 13:15:31 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Afraz Ahmed Afraz Ahmed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi afraz ahmed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410233827 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011323000972     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:06 PM, 14th Jan                   Samer                   Hi Afraz , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:07 PM, 14th Jan                     Afraz Ahmed                    Hi sir I would like to enquire about my delivery           05:08 PM, 14th Jan                     Afraz Ahmed                    Is not yet arrived           05:08 PM, 14th Jan                     Afraz Ahmed                             05:09 PM, 14th Jan                     Afraz Ahmed                    Yesterday I received the message  that my order is out for delivery. Evening I received the message that we unable to deliver your order today again same thing.           05:10 PM, 14th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:11 PM, 14th Jan                     Afraz Ahmed                    Sure , Im eagerly waiting for your positive response           05:11 PM, 14th Jan                   Samer                   Please confirm your mobile number 582118096 is correct  ?           05:12 PM, 14th Jan                     Afraz Ahmed                    Yes, this is my contact number 0582118096           05:12 PM, 14th Jan                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process, and you will be contacted on  582118096  soon             05:13 PM, 14th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:13 PM, 14th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:15 PM, 14th Jan                     Afraz Ahmed                    I really very disappointed this is my first order from brand of  landmark group .  I have to travel           05:15 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5586641