Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 15:05:04 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Yes suree..</div>
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<div>On Thu, 12 Jan 2023, 8:29 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5566845</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">hatim : </div>
<div dir="auto">Okay</div>
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<div>On Tue, 10 Jan 2023, 9:04 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Hatim,</font></font></font></font></font></font></font></font></div></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank you for contacting us,</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We apologize for the inconvenience caused.</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We would like to inform you that it is not possible to receive the refund as cash so we request you to share  your bank details so that we can do needful.</font></font></font></div>
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<div><font color="#333333"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Feel free to contact us if you need further assistance.</font></font></font></div>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank You,</font></font></font></font></font></font><br style="box-sizing:border-box"><span><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Max </font></font></font></font></font></font></span><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Support Team</font></font></font></font></font></font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5566845