Subject: Ticket Assigned - Conversation with Yumna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 13:47:05 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yumna Yumna                    Hello           05:36 PM, 10th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:36 PM, 10th Jan                   MAX UAE whatsapp bot                    Hello Yumna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:36 PM, 10th Jan                     Yumna                    2           05:36 PM, 10th Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:36 PM, 10th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:36 PM, 10th Jan                     Yumna                    2           05:36 PM, 10th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:36 PM, 10th Jan                     Yumna                    1           05:36 PM, 10th Jan                   MAX UAE whatsapp bot                   Please enter your email address           05:36 PM, 10th Jan                     Yumna                    [email-masked]           05:36 PM, 10th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:36 PM, 10th Jan                   Samer                   Hi Yumna , Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you.           05:37 PM, 10th Jan                     Yumna                    Can you see in the system or in the conversation in whatsapp           05:38 PM, 10th Jan                     Yumna                    Regard my issue?           05:38 PM, 10th Jan                   Samer                   Thank you for sharing the details. Please allow me a moment to check this for you.           05:39 PM, 10th Jan                   Samer                   We apologize for the inconvenience caused.We will check with our team and your issue will be resloved within  12 hours           05:45 PM, 10th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:45 PM, 10th Jan                     Yumna                    Wait           05:46 PM, 10th Jan                     Yumna                    How come !!!!!           05:46 PM, 10th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:46 PM, 10th Jan                     Yumna                    From 28 of December           05:47 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5571673