Subject: Ticket Assigned - Conversation with Faizan Naliyawala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 13:29:51 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faizan Naliyawala Faizan Naliyawala                    1           05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                    Hello Faizan Naliyawala , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:23 PM, 10th Jan                     Faizan Naliyawala                    1           05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:23 PM, 10th Jan                     Faizan Naliyawala                    9409639734           05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:23 PM, 10th Jan                     Faizan Naliyawala                    2           05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:23 PM, 10th Jan                     Faizan Naliyawala                    1           05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:23 PM, 10th Jan                     Faizan Naliyawala                    [email-masked]           05:23 PM, 10th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:23 PM, 10th Jan                   Samer                   Hi Faizan Naliyawala , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:24 PM, 10th Jan                     Faizan Naliyawala                    Hi           05:24 PM, 10th Jan                     Faizan Naliyawala                    Actually i want to about order           05:24 PM, 10th Jan                     Faizan Naliyawala                    9409639734           05:24 PM, 10th Jan                     Faizan Naliyawala                    Still this order is not ready for collection           05:24 PM, 10th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:25 PM, 10th Jan                     Faizan Naliyawala                    And i want it on urgent basis           05:25 PM, 10th Jan                   Samer                   We apologize for any inconvenience that you have encountered. We would like to assure you that we have received your request and have assigned a ticket number 5565912 to your issue. Our team is currently working on resolving the issue as quickly as possible.  We understand that waiting for a resolution can be frustrating and we apologize for the delay. In order to keep you updated on the progress of your issue, we will be sending updates to the email address [email-masked].           05:27 PM, 10th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:28 PM, 10th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:29 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5571576