Subject: New Reply Received - The wallet is empty
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 10 Jan 2023 06:36:12 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  The wallet is empty  Ticket comment <div dir="rtl">
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<div dir="rtl">Still no credit in my account <span id="ms-outlook-ios-cursor"></span>
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احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Max &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Thursday, December 29, 2022 3:54:04 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re: [#5441413] - The wallet is empty</font>
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<div dir="ltr">Hi Amna ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 293.39 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:<br>
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Step 1 - Simply log onto your account by email id <strong> [email-masked]</strong><br>
Step 2 - Start shopping<br>
Step 3 - Add chosen items to basket<br>
Step 4 - Proceed to checkout<br>
Step 5 - Select the my credit as a payment option<br>
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Feel free to reach out to us if you need any further assistance.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
 Team</div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044009029879'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5441413