Subject: Ticket Assigned - Conversation with Cynthia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 12:07:41 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cynthia Cynthia                    Hello there I would like to check on my order           03:55 PM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:55 PM, 09th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:55 PM, 09th Jan                     Cynthia                    1           03:55 PM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello Cynthia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:55 PM, 09th Jan                     Cynthia                    1           03:55 PM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:55 PM, 09th Jan                     Cynthia                    9409578979           03:56 PM, 09th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010923001391    You can also easily track your order from My Account > Order History.             03:56 PM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:56 PM, 09th Jan                     Cynthia                    2           03:56 PM, 09th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:56 PM, 09th Jan                     Cynthia                    1           03:56 PM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:56 PM, 09th Jan                     Cynthia                    [email-masked]           03:57 PM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:57 PM, 09th Jan                   Samer                   Hi Cynthia , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           04:00 PM, 09th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:01 PM, 09th Jan                     Cynthia                    I was contacted by one of ur agent telling me they r unable to find the house.. I shared the location and the details they didn't reply and no one is answering           04:05 PM, 09th Jan                     Cynthia                    I need my order plz today           04:05 PM, 09th Jan                   Samer                   Your  order is out of delivery ,you can track it from here https://fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP010923001391&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           04:05 PM, 09th Jan                   Samer                   Do you have another inquiry I can assist you with?           04:06 PM, 09th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:07 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5566797