Subject: Re: Drop payment 7804357760
From: Nikhil Bishnoi <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Samer Salmeh <[email-masked]>, Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Sun, 8 Jan 2023 00:58:32 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. The approval to proceed with the refund was received on Jan 02, 2023. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Samer Salmeh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Ajith Palakandy" <[email-masked]> 
Sent: Friday, 6 January, 2023 13:10:47 
Subject: Re: Drop payment 7804357760 

Hi Team, 

Kindly assist us to get an update. The approval to proceed with the refund was received on Jan 02, 2023. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Ajith Palakandy" <[email-masked]> 
To: "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]> 
Sent: Monday, 2 January, 2023 17:11:55 
Subject: RE: Drop payment 7804357760 

Pls proceed with the refund. 

Regards, 

Ajith 

From: Mohmed Ghadiyali <[email-masked]> 
Sent: Monday, January 2, 2023 2:29 PM 
To: Ajith Palakandy <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]>; Samer Salmeh <[email-masked]>; Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Akshay Berry <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]> 
Subject: RE: Drop payment 7804357760 

Hi [ mailto:[email-masked] | 
@Ajith Palakandy ] 

Please approve 

Regards, 

Mohmed Ghadiyali 

From: Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 2, 2023 2:27 PM 
To: Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Harshita Parmar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop payment 7804357760 

Dear Mohmed, 

Please find below benefit pay details and screenshot below. 

Please help to process 

Refund Amount BHD- 40.65 

	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

12/4/2022 18:29 	

'677950 	

'BENEFIT 	

'937299 	

1 - Purchase 	

'048 	

'40.65 	

'CAPTURED 	

'00 	

'7804357760 	

'202233866100375 	

'233851444173 	

'7 	

'109.161.176.14 	

'ff5518c7-4349-4ac6-807f-04c775120455 	

'BENEFIT 

Thanks & Regards, 

Zeeshan 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, December 31, 2022 11:01 AM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Harshita Parmar < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop payment 7804357760 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Akshay, 

Kindly assist us on the below concern to validate the below deduction against the on validation cancelled order as the cx has reproted that the amount has been deducted from his account. 

Customer Email ID: [ mailto:[email-masked] | [email-masked] ] 

Order ID: 7804357760 

Ticket ID: 5503563 

1. Amount Deducted BHD40.65 . Date of Deduction: Dec 4, 2022 

2- Payment code: 

Ref. 233851444173-7950 

@AL RASHID GROUP B 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] >, "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 29, 2022 4:56:20 PM 
Subject: Re: Drop payment 7804357760 

Dear Team, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 28, 2022 3:08:07 PM 
Subject: Re: Drop payment 7804357760 

Dear Zeeshan, 

Kindly check and assist us to validate the below deduction against the on validation cancelled order as the cx has reproted that the amount has been deducted from his account. 

Thank you for your help. 

Regards, 
Manish 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 26, 2022 7:36:14 PM 
Subject: Drop payment 7804357760 

Hi Team, 

Customer Email ID: [ mailto:[email-masked] | [email-masked] ] 

Order ID: 7804357760 

Ticket ID: 5503563 

1. Amount Deducted BHD40.65 . Date of Deduction: Dec 4, 2022 

2- Payment code: 

Ref. 233851444173-7950 
@AL RASHID GROUP B 

Please check and take the necessary action. 

Regards, 

Samer 

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