Subject: Ticket Assigned - Conversation with Simmi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 13:49:56 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Simmi Simmi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi simmi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409185937 Customer:  hi Bot:   Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi simmi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409185937 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010623002175     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504039765            05:44 PM, 07th Jan                     Simmi                    ok           05:44 PM, 07th Jan                   Samer                   Hi Simmi , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:44 PM, 07th Jan                     Simmi                    Hello Samer,           05:44 PM, 07th Jan                     Simmi                    I'm expecting my order to be delivered today but nobody has contacted me yet.           05:45 PM, 07th Jan                     Simmi                    I'm travelling tomorrow and need the package today           05:45 PM, 07th Jan                     Simmi                    I'm unable to track the status via the link that was sent           05:46 PM, 07th Jan                     Simmi                    Order no. 9409185937           05:47 PM, 07th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:47 PM, 07th Jan                   Samer                   As per the courier,your order is out of delivery,so please inform us if you don't receive it within  2-3 hours from now https://fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP010623002175&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           05:48 PM, 07th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:48 PM, 07th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:49 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5558813