Subject: Note Added - [#5543266] Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 07:14:49 +0000

Hi ,    Nermin Shehadeh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5543266    Subject:  Re: Order confirmed!    Requester: maryam alhumairi    Note Content:   <div class="WordSection1">
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>below given order number we can't process the return, so we will raise the IT.</span></div>
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, January 6, 2023 2:51 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Anand Nukala &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#5543266] - Re: Order confirmed!</div>
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Hi Team,<br>
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With reference to the order number:9408613520<br>
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Kindly mark the order status as delivered so that we customer can return the item</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank You,<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 5 Jan at 10:46 AM
<span class="separator">, Nermin Shehadeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAMF312B2FBDFD74FDFBDF8A6A987652992" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please provide the RMA number.</span></div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh Lama</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971559676310
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 4, 2023 6:47 PM<br>
<b>To:</b> Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anand Nukala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5543266] - Re: Order confirmed!</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,<br>
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Problem Statement:<strong><span style='font-family:"Segoe UI",sans-serif'> Returns/replacement</span></strong><br>
Order Date: 2/1/2023<br>
Order ID: 9408613520<br>
Item: 163482839- Juniors Crib Foam Mattress for babies (120cmx60cmx10cm)<br>
Assistance Required: Quick Assistance Required<br>
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Issue Description: Customer placed the order on 2/1/2023 and customer is reporting that "I received my order but the size not fit the cribs i want to return back". Kindly look into it and do needful.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Cx wants to return/replace the product.</span></strong><span style="font-size:10.5pt;font-family:-apple-system">
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Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 4 Jan at 6:46 PM
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement:<strong><span style='font-family:"Segoe UI",sans-serif'> Returns</span></strong><br>
Order Date: 2/1/2023<br>
Order ID: 9408613520<br>
Item: 163482839- Juniors Crib Foam Mattress for babies (120cmx60cmx10cm)<br>
Assistance Required: Quick Assistance Required<br>
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Issue Description: Customer placed the order on 2/1/2023 and customer is reporting that "I received my order but the size not fit the cribs i want to return back". Kindly look into it and do needful.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Cx wants to return the product.</span></strong><span style="font-size:10.5pt;font-family:-apple-system">
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Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>zai</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 4 Jan at 1:02 PM
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Delivery done by yesterday.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh Lama</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4839
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</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971559676310
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5543266:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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