Subject: Ticket Assigned - Conversation with Ayesha Imran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 16:17:11 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ayesha Imran Ayesha Imran                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi ayesha imran, what do you need help with? Customer:  1 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi ayesha imran, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FP010523002174 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9409009607 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010523002174     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:07 PM, 06th Jan                   Samer                   Hi Ayesha , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           08:08 PM, 06th Jan                     Ayesha Imran                    Ni gave in morning no one call me           08:08 PM, 06th Jan                     Ayesha Imran                    I want to ask when my delivery will come ?           08:08 PM, 06th Jan                     Ayesha Imran                    Almost 2 days           08:08 PM, 06th Jan                     Ayesha Imran                    Hello           08:09 PM, 06th Jan                     Ayesha Imran                    Answer me please           08:10 PM, 06th Jan                     Ayesha Imran                    Hello ??           08:11 PM, 06th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:12 PM, 06th Jan                     Ayesha Imran                    Sure           08:13 PM, 06th Jan                   Samer                   Please confirm your mobile number 553625963 is correct  ?           08:13 PM, 06th Jan                     Ayesha Imran                    Yes it is           08:14 PM, 06th Jan                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process and you will be contacted on  553625963  soon   https://fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP010523002174&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           08:14 PM, 06th Jan                   Samer                   Do you have another inquiry I can assist you with?           08:14 PM, 06th Jan                     Ayesha Imran                    I am trying to open this link but it’s not opening ?           08:15 PM, 06th Jan                   Samer                   Please use this tracking id  FP010523002174  in the link           08:16 PM, 06th Jan                     Ayesha Imran                    Ok thanks           08:16 PM, 06th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:16 PM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5555815