Subject: Note Added - [#5551230] Conversation with Amrutha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Jan 2023 12:47:29 +0000

Hi ,    FODEL Support UAE added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551230    Subject:  Conversation with Amrutha   Requester: Aammu2225    Note Content:   <div dir="ltr">Dear Centrepoint team,<div><br></div>
<div>Please note your request has been forwarded to our Operation team to do the needful.<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div dir="ltr" style="color:rgb(34,34,34)">
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><br></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;color:rgb(32,33,36);line-height:normal;background-image:initial;background-position:initial;background-repeat:initial">
<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
</div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;color:rgb(32,33,36);line-height:normal;background-image:initial;background-position:initial;background-repeat:initial">
<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
</div>
</div>
<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
</div></div></div>
<br>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jan 6, 2023 at 12:30 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi team,</div>
<div><br></div>
<div dir="ltr">Order ID:9408625087</div>
<div dir="ltr">Tracking ID:  LM449725814</div>
<div dir="ltr">Customer contact: 556359192</div>
<div dir="ltr"><br></div>
<div dir="ltr">The customer has contacted us that he didn't received the collection code, kindly contact the customer to collect the order in the earliest.</div>
<div dir="ltr"><br></div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team.</div>
<div>
                          <blockquote>
                            On
                            Thu, 5 Jan at  4:21 PM
                            <span>,  Aammu2225 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <table style="margin-left:auto;margin-right:auto">  <tbody>
<tr>    <td>      <table style="background:rgb(244,248,250);overflow:auto;padding:0px 15px;min-width:500px;margin:0px">          <tbody>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">Amrutha</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left">
<div>
<b>Bot: </b> </div>
<div>Hi, welcome to Babyshop&#128075;</div>
<div>مرحبًا بك في بيبي شوب</div>
<br><b>Bot: </b> Hi amrutha, what do you need help with?<br><b>Customer: </b> &#128230; Order Status<br><b>Bot: </b> Please enter your order number to continue.<br><b>Customer: </b> 9408625087<br><b>Bot: </b> <div>Your order is <strong>on the way</strong>&#128666; </div>
<br><div>Track your order here: <a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=LM449725814" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v2&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=LM449725814</a>  </div>
<br><div>You can also easily track your order from <strong>My Account &gt; Order History.</strong> </div>
<br><b>Bot: </b> Before you go, would you like to rate our Customer Service<br><i>[Customer Feedback: Extremely Dissatisfied]</i><br><b>Bot: </b> Would you like to still talk to one of our agent?<br><b>Customer: </b> Yes<br><div></div>
</div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:16 PM, 05th Jan</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">Amrutha</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>yesterday also same , when they will contact after 1 year</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:16 PM, 05th Jan</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Samer</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>Hi Amrutha , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:17 PM, 05th Jan</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">Amrutha</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>when i can receive my order??</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:17 PM, 05th Jan</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Samer</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>Thank you for sharing the order details. Please allow me a moment to check this for you.</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:18 PM, 05th Jan</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">    <td style="padding:10px 20px;color:rgb(63,63,70)">        <div></div>
<div style="padding:0px 5px 0px 0px;font-size:12px;color:rgb(111,112,113);margin-left:33px">Amrutha</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%; float: left; margin-right: 3px">        <div style="border-radius:4px 20px 20px;background:rgb(168,221,253);max-width:320px;padding:12px;float:left"><div>ok</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:left;margin-left:33px">04:18 PM, 05th Jan</div>    </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Samer</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>We apologize for the inconvenience caused. We will check with the collection point to make your order ready for collection asap and you will receive a message on 556359192 soon</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:19 PM, 05th Jan</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Samer</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px"><div>Do you have another inquiry I can assist you with?</div></div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:19 PM, 05th Jan</div>
</div>   </td>
</tr>
<tr></tr>
<tr style="border:none">  <td style="padding:10px 20px;font-size:13.6px;color:rgb(63,63,70)">        <div style="float:right">
<div style="font-size:12px;font-weight:500;float:right;color:rgb(111,112,113);margin-right:30px">Samer</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; margin-left: 5px; float: right; clear: right">        <div style="float:right;border-radius:20px 4px 20px 20px;background-color:rgb(255,255,255);max-width:320px;padding:12px">
<div>It was a pleasure to assist you.Thank you for shopping with Centrepoint</div>
<div>Have a wonderful day.</div>
</div>        <div style="color:rgb(153,153,153);font-size:11px;clear:right">04:20 PM, 05th Jan</div>
</div>   </td>
</tr>
<tr>       </tr>
</tbody>
</table>    </td>  </tr>  <tr>    <td>      <table style='padding:0px 20px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(51,51,51);line-height:1.4;margin:0px;min-width:100%'>        <tbody>
<tr><td style="text-align:center"><span style="font-size:13px;color:rgb(153,153,153)">View conversation in <a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/696730312917108" style="font-weight:500;color:rgb(153,153,153);text-decoration:none" rel="noreferrer" target="_blank">Freshchat</a></span></td></tr>      </tbody>
</table>    </td>  </tr>
</tbody>
</table>
                          </span>
</blockquote>
                        </div>
</div>

<br>

</div></blockquote>
</blockquote></div>