Subject: Ticket Assigned - Conversation with Padmini
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 13:23:47 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Padmini Padmini                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi padmini, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9406838735 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:11 PM, 05th Jan                     Padmini                    Ok           05:11 PM, 05th Jan                   Samer                   Hi Padmini , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:12 PM, 05th Jan                     Padmini                    This is max right?           05:12 PM, 05th Jan                     Padmini                    Y           05:12 PM, 05th Jan                     Padmini                    Not center point?           05:12 PM, 05th Jan                   Samer                   Hi Padmini , Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you.           05:13 PM, 05th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:13 PM, 05th Jan                     Padmini                    I placed a return order on 25           05:13 PM, 05th Jan                     Padmini                    But still no one came to pick it up           05:14 PM, 05th Jan                     Padmini                    When can I find someone to pick it up           05:14 PM, 05th Jan                   Samer                   Please confirm your mobile number 501770871 is correct  ?           05:16 PM, 05th Jan                     Padmini                    I changed it to 0585877901           05:16 PM, 05th Jan                     Padmini                    ??           05:20 PM, 05th Jan                     Padmini                    Anything?           05:20 PM, 05th Jan                   Samer                   We apologize for the inconvenience caused.We will create a new return request and we will update the mobile number ,then the courier will contact you within  3-5 days for collection           05:21 PM, 05th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:21 PM, 05th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:23 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551603