Subject: Ticket Assigned - Conversation with Vaanathy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 13:11:15 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vaanathy Vaanathy                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  vaanathy Bot:  Hi vaanathy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  940893427 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi vaanathy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408983427 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504528857            05:05 PM, 05th Jan                   Samer                   Hi Vaanathy , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           05:07 PM, 05th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:08 PM, 05th Jan                   Samer                   As per the system, your order  9408983427 will be ready for collection by today ,so please inform us if you don't receive notification within  2-3 hours from now 4           05:09 PM, 05th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:09 PM, 05th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:10 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551527