Subject: Ticket Assigned - Conversation with راشد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 13:04:51 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with راشد راشد                    Hello           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:51 PM, 05th Jan                   MAX UAE whatsapp bot                    Hello راشد , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:51 PM, 05th Jan                     راشد                    1           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:51 PM, 05th Jan                     راشد                    2           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:51 PM, 05th Jan                     راشد                    1           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:51 PM, 05th Jan                     راشد                    9409008434           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC010523002011    You can also easily track your order from My Account > Order History.             04:51 PM, 05th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:51 PM, 05th Jan                     راشد                    2           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:51 PM, 05th Jan                     راشد                    1           04:51 PM, 05th Jan                   MAX UAE whatsapp bot                   Please enter your email address           04:51 PM, 05th Jan                     راشد                    [email-masked]           04:52 PM, 05th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:52 PM, 05th Jan                   Samer                   Hi Rashed , Good evening. Thank you for contacting Max. I'm Samer. I will be happy to help you.           04:53 PM, 05th Jan                     راشد                    when will order arrive           04:54 PM, 05th Jan                     راشد                    ?           04:55 PM, 05th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:55 PM, 05th Jan                   Samer                   As per the system your order is out of delivery ,it will be delivered by today ,you can track it from here https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC010523002011&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           04:57 PM, 05th Jan                     راشد                    Which time           04:57 PM, 05th Jan                   Samer                   Sorry, we can not identify the specific time for delivery , please inform us if you don't receive ith within 3-4 hours from now           05:00 PM, 05th Jan                   Samer                   Do you have another inquiry I can assist you with?           05:00 PM, 05th Jan                     راشد                    3 hours           05:02 PM, 05th Jan                     راشد                    What?           05:02 PM, 05th Jan                     راشد                    Bro I this for long time ?           05:02 PM, 05th Jan                   Samer                   .We will heck with the courier to expedit delivery process, and you will be contacted  soon             05:04 PM, 05th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:04 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551495