Subject: Ticket Assigned - Conversation with Sunayna Iqbal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 12:36:14 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sunayna Iqbal Sunayna Iqbal                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  sunayna iqbal Bot:  Hi sunayna iqbal, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408963531 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010523000673     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971505186670            04:32 PM, 05th Jan                   Samer                   Hi Sunayna , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           04:33 PM, 05th Jan                     Sunayna Iqbal                    Good evening, Samer. When I try to track my package through the link provided, it states "No Tracking Status Found". Just wanted to know if the item will arrive today.           04:33 PM, 05th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:33 PM, 05th Jan                   Samer                   As per the courier your order will be delivered by today ,use this link for tracking https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP010523000673&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar    ,tracking id  is  FP010523000673           04:34 PM, 05th Jan                   Samer                            04:34 PM, 05th Jan                   Samer                   Do you have another inquiry I can assist you with?           04:34 PM, 05th Jan                     Sunayna Iqbal                    Great, thank you! That will be all.           04:34 PM, 05th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:35 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551318