Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 12:36:42 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Hi 
This is regarding my online order with tracking ID #LM981698643. I had ordered 2 Boston warehouse Mugs, however one of the mugs that i have received is wrong and my originally ordered mug is missing. 

This is a super bad customer experience, can you let me know the next steps on this . https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535042