Subject: Ticket Assigned - Conversation with Chrizz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 12:32:33 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chrizz Chrizz                    2           04:20 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:20 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello Chrizz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:20 PM, 05th Jan                     Chrizz                    3           04:20 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            04:20 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:20 PM, 05th Jan                     Chrizz                    2           04:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:21 PM, 05th Jan                     Chrizz                    1           04:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:21 PM, 05th Jan                     Chrizz                    [email-masked]           04:21 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:21 PM, 05th Jan                   Samer                   Hi Chrizz , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           04:23 PM, 05th Jan                     Chrizz                    Wre is my cash           04:24 PM, 05th Jan                   Samer                   Can you please share your order number?           04:26 PM, 05th Jan                     Chrizz                    This           04:27 PM, 05th Jan                   Samer                   Are you contacting us regarding the refund on order 9405676059 ?           04:29 PM, 05th Jan                     Chrizz                    Ys           04:29 PM, 05th Jan                   Samer                   The refund has been processed for the amount  89 AED on 12/17/22  to your card 532719******8602 and the refund process takes 7-14 working days according to the bank procedures ,if you don't receive the amount please contact with your bank           04:31 PM, 05th Jan                   Samer                   Do you have another inquiry I can assist you with?           04:31 PM, 05th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:32 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551298