Subject: Ticket Assigned - Conversation with Noushy Ashu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 12:24:13 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noushy Ashu Noushy Ashu                    Hello           04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello Noushy Ashu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:17 PM, 05th Jan                     Noushy Ashu                    3           04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            04:17 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:17 PM, 05th Jan                     Noushy Ashu                    2           04:18 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:18 PM, 05th Jan                     Noushy Ashu                    1           04:18 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:18 PM, 05th Jan                     Noushy Ashu                    [email-masked]           04:18 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:18 PM, 05th Jan                   Samer                   Hi Noushy Ashu , Good evening. Thank you for contacting Centrepoint. I'm Samer. I will be happy to help you.           04:20 PM, 05th Jan                     Noushy Ashu                    Good evening           04:21 PM, 05th Jan                     Noushy Ashu                    Please check the status of item returned           04:22 PM, 05th Jan                   Samer                   This  is your order 9407644941           04:22 PM, 05th Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:22 PM, 05th Jan                     Noushy Ashu                    Hi! Your return request RP*******04305 has been successfully picked up. We will keep you posted on your refund. Click to give feedback http://m.shk.do/1shhxGj0 Stay Happy!           04:22 PM, 05th Jan                   Samer                   We apologize for the inconvenience caused. We will check with the finance team to process the refund for the returned items asap           04:23 PM, 05th Jan                   Samer                   Do you have another inquiry I can assist you with?           04:23 PM, 05th Jan                     Noushy Ashu                    Ok           04:23 PM, 05th Jan                     Noushy Ashu                    No           04:23 PM, 05th Jan                   Samer                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:23 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5551254