Subject: Note Added - [#5455226] Re: You haven't collected order number 9405010757
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 13:10:34 +0000

Hi ,    Ops Cpajmancitycentre added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5455226    Subject:  Re: You haven't collected order number 9405010757   Requester: R.pvibina    Note Content:   <div class="elementToProof"><span style='font-family: "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)'>Dear Team,</span></div>
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<div class="elementToProof"><span style='font-family: "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)'>Kindly note that below issues been closed .AS per the trial communication we received and done the
 RTW .</span></div>
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<b>Best
</b><b><span style="mso-fareast-language:EN-GB">Regards,</span></b>
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<div style='margin:0in;font-size:11pt;font-family:"Century Gothic", sans-serif'><b><span style="mso-fareast-language:EN-GB"></span></b></div>
<div><b> Mohamed Rifan </b></div>
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<div style='margin:0in;font-size:11pt;font-family:"Century Gothic", sans-serif'><span style="font-size:10.0pt;mso-fareast-language:EN-GB">Centrepoint Ajman CC</span></div>
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<div style='margin:0in;font-size:11pt;font-family:"Century Gothic", sans-serif'><span style="font-size:10.0pt;mso-fareast-language:EN-GB">Store Code -21004</span></div>
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<div style='margin:0in;font-size:11pt;font-family:"Century Gothic", sans-serif'><span style="font-size:10.0pt;mso-fareast-language:EN-GB">CUG    0545814208</span></div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, January 3, 2023 4:52 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Ops Cpajmancitycentre &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5455226] - Re: You haven't collected order number 9405010757
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<div class="x_MsoNormal">Hi <a id="OWAAM8AAF8DF9765C49739CBDCF3548D0D34D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops Cpajmancitycentre</span></a>,</div>
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<div class="x_MsoNormal">Reminder for the below.</div>
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<b>From:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, December 27, 2022 2:58 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Ops Cpajmancitycentre &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5455226] - Re: You haven't collected order number 9405010757</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMD04685699A754471A25F62726DA7D725" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops Cpajmancitycentre</span></a>
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<div class="x_MsoNormal">Please check and do the needful…</div>
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<div class="x_MsoNormal"><span style="font-size:10.0pt">Best Regards!</span></div>
<div class="x_MsoNormal"><span style="font-size:10.0pt">M.Hussain</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, December 27, 2022 9:43 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5455226] - Re: You haven't collected order number 9405010757</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt; color:#183247">Hi Team,<br>
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Do we have any update on the below issue?<br>
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Problem Statement: Cx is complaining that store team refused to give the order.<br>
Order Date : Dec 09, 2022<br>
Order ID: 9405010757<br>
Tracking ID: 940501075799990001<br>
Store ID: Centrepoint21004<br>
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Assistance Required: Confirmation required if the order is physically available at store or not.<br>
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Issue Description: Accrording to hybris above mentioned order is placed on Dec 09, 2022, and showing pickup complete on Dec 13, 2022. Cx is telling that the store team had denied to handover his order.<br>
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We request you to kindly confirm if the order is available or not at the store as well the cx had picked up the order or not.<br>
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Regards,</span><span style="font-size:10.5pt; font-family:-apple-system"> </span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Reena</span></div>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5455226:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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