Subject: Ticket Assigned - Conversation with Ashu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 14:05:45 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashu Ashu                    Hi           05:52 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:52 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello Ashu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:52 PM, 02nd Jan                     Ashu                    1           05:53 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:53 PM, 02nd Jan                     Ashu                    9407727155           05:53 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=48422364373    You can also easily track your order from My Account > Order History.             05:53 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:53 PM, 02nd Jan                     Ashu                    2           05:53 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:53 PM, 02nd Jan                     Ashu                    1           05:53 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:53 PM, 02nd Jan                     Ashu                    [email-masked]           05:53 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:53 PM, 02nd Jan                     Ashu                    Can you please let me know what happene to my order..!           05:55 PM, 02nd Jan                     Ashu                    Morning also i talk to one of your executives but they are not able to answer…!           05:55 PM, 02nd Jan                   Samer                   Hi Ashu , Thank you for contacting us. I'm Samer. I will be happy to help you.           05:57 PM, 02nd Jan                     Ashu                    Can you please let me know what happene to my order..!           05:57 PM, 02nd Jan                     Ashu                    Morning also i talk to one of your executives but they are not able to answer…!           05:57 PM, 02nd Jan                     Ashu                    It supposed to be delivere before 31 th December           05:58 PM, 02nd Jan                     Ashu                    Now 2 January finished           05:58 PM, 02nd Jan                     Ashu                    How many more days it will take to deliver?           05:58 PM, 02nd Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:00 PM, 02nd Jan                     Ashu                    Please           06:00 PM, 02nd Jan                   Samer                   We apologize for the inconvenience caused.We will check with the courier Aramex  to expedit delivery process and you will be contacted on   505426763 soon   https://www.aramex.com/om/en/track/shipment-details?q=c2hpcG1lbnRJZD0xMDMyODMzMDQ5JnByb2R1Y3RHcm91cD1ET00mc2hpcG1lbnRUeXBlPSZzZWFyY2hNb2RlPSY%3d-%2b7ZpSHmPink%3d           06:01 PM, 02nd Jan                   Samer                   Do you have another inquiry I can assist you with?           06:01 PM, 02nd Jan                     Ashu                    Its its relaying?           06:02 PM, 02nd Jan                   Samer                   We apologize  for the inconvenience caused. We will escalate your issue to the concerned team to fix it asap , and will update you in detail via email id [email-masked]           06:05 PM, 02nd Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:05 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537315