Subject: Ticket Assigned - Conversation with Nesreen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 12:35:25 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nesreen Nesreen                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  nesreen Bot:  Hi nesreen, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4708353804 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097470054006            04:29 PM, 02nd Jan                   Samer                   Hi Nesreen , Thank you for contacting us. I'm Samer. I will be happy to help you.           04:31 PM, 02nd Jan                   Samer                   We apologize for the inconvenience caused.We will check with the concerned team to ship and to expedit delivery process, asap           04:34 PM, 02nd Jan                   Samer                   Do you have another inquiry I can assist you with?           04:34 PM, 02nd Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:35 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5536772