Subject: Ticket Assigned - Conversation with Kunjatta…..
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 15:08:53 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kunjatta….. Kunjatta…..                    2           07:00 PM, 01st Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:00 PM, 01st Jan                    Centrepoint KW whatsapp bot                    Hello Kunjatta….. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:00 PM, 01st Jan                     Kunjatta…..                    1           07:01 PM, 01st Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:01 PM, 01st Jan                     Kunjatta…..                    8408316160           07:01 PM, 01st Jan                    Centrepoint KW whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            07:01 PM, 01st Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 01st Jan                     Kunjatta…..                    2           07:01 PM, 01st Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:01 PM, 01st Jan                     Kunjatta…..                    1           07:02 PM, 01st Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           07:02 PM, 01st Jan                     Kunjatta…..                    [email-masked]           07:02 PM, 01st Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:02 PM, 01st Jan                   Samer                   Hi Kunjatta….. , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:02 PM, 01st Jan                     Kunjatta…..                    Hiii good evening           07:03 PM, 01st Jan                     Kunjatta…..                    I want to know about my order           07:03 PM, 01st Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:03 PM, 01st Jan                   Samer                   Your order 8408316160 is ready for pickup please go to the store for collection           07:04 PM, 01st Jan                   Samer                   Do you have another inquiry I can assist you with?           07:04 PM, 01st Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:05 PM, 01st Jan                     Kunjatta…..                    My brother came to receive the order…. But he didn’t get the item           07:05 PM, 01st Jan                     Kunjatta…..                    Helooo           07:05 PM, 01st Jan                   Samer                   Please visit the store Al Mutawa Tower, Tunisia street, Block 4, Next to Al sadiq mosque,  Block No 4 Hawally           07:06 PM, 01st Jan                     Kunjatta…..                    Yes the same place           07:06 PM, 01st Jan                     Kunjatta…..                    They told with this order number they dont have any item           07:07 PM, 01st Jan                   Samer                   Thank you for confirmation,we will check with store and will update you with details via email [email-masked]           07:07 PM, 01st Jan                     Kunjatta…..                    For this I am trying to contact everyone           07:07 PM, 01st Jan                     Kunjatta…..                    But no response           07:07 PM, 01st Jan                   Samer                   We apologize  for the inconvenience caused. We will escalate your issue to the concerned team to fix it asap , and will update you in detail via email id [email-masked]           07:08 PM, 01st Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:08 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5533190