Subject: Ticket Assigned - Conversation with HT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 13:46:32 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HT HT                    Hi           05:36 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:36 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Hello HT , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:36 PM, 01st Jan                     HT                    1           05:36 PM, 01st Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:36 PM, 01st Jan                     HT                    9408030158           05:37 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018772877    You can also easily track your order from My Account > Order History.             05:37 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:37 PM, 01st Jan                     HT                    Tracking number is not showing           05:37 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:37 PM, 01st Jan                     HT                    Please help           05:37 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:37 PM, 01st Jan                     HT                    2           05:37 PM, 01st Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:38 PM, 01st Jan                     HT                    1           05:38 PM, 01st Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:38 PM, 01st Jan                     HT                    [email-masked]           05:38 PM, 01st Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:38 PM, 01st Jan                   Samer                   Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           05:38 PM, 01st Jan                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:42 PM, 01st Jan                     HT                    My 3 orders are pending           05:43 PM, 01st Jan                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process, and you will be contacted on  502262758  soon   https://emiratespost.ae/Portal/Track?TrackingNumber=1000018772877&locale=en-us           05:43 PM, 01st Jan                   Samer                   Do you have another inquiry I can assist you with?           05:43 PM, 01st Jan                     HT                    Delvery expected on 31st december           05:43 PM, 01st Jan                     HT                    Waiting for delivery           05:44 PM, 01st Jan                   Samer                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:46 PM, 01st Jan                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:46 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5532797