Subject: Ticket Assigned - Conversation with @_@
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 11:14:52 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with @_@ @_@                    Hello           03:03 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:03 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:03 PM, 30th Dec                     @_@                    1           03:03 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Hello @_@ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:03 PM, 30th Dec                     @_@                    1           03:04 PM, 30th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:04 PM, 30th Dec                     @_@                    9407830552           03:04 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122922001499    You can also easily track your order from My Account > Order History.             03:04 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:04 PM, 30th Dec                     @_@                    2           03:05 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:05 PM, 30th Dec                     @_@                    1           03:05 PM, 30th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:05 PM, 30th Dec                     @_@                    [email-masked]           03:05 PM, 30th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:05 PM, 30th Dec                     @_@                    Ok           03:06 PM, 30th Dec                   Samer                   Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           03:08 PM, 30th Dec                     @_@                    Hello Samer           03:08 PM, 30th Dec                     @_@                    My order is delayed           03:08 PM, 30th Dec                     @_@                    Can you pls chexk           03:08 PM, 30th Dec                     @_@                    Check           03:08 PM, 30th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:08 PM, 30th Dec                     @_@                    9407830552           03:08 PM, 30th Dec                   Samer                   Please confirm your mobile number  523713609   is correct           03:09 PM, 30th Dec                     @_@                    No           03:10 PM, 30th Dec                     @_@                    It should be 0523713606           03:10 PM, 30th Dec                   Samer                   We apologize for the inconvenience caused. you entered wrong mobile number when you ordered .           03:11 PM, 30th Dec                   Samer                   we will forward the new mobile number to the courier  then you will be contacted on 0523713606           03:11 PM, 30th Dec                   Samer                   Do you have another inquiry I can assist you with?           03:11 PM, 30th Dec                     @_@                    But you already delivered my previous ordere and I have provided the address correctly           03:12 PM, 30th Dec                   Samer                   Your wrote wrong mobile number on this order so will forward the new mobile number to  the courier           03:14 PM, 30th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:14 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5524689