Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 08:07:57 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns My first problem is solved 
   
 Now i have another refund issues  

     
  
 On Thu, 22 Dec 2022 at 1:21 PM Centrepoint <[email-masked]> wrote: 

	 Dear Customer, 
 This email concerns your Customer Service case # 4822133 
 I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query. 
 We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed. 
 Looking forward to your response. 
 
-—— 
 Badri . :  

 Hi Basim, 
   
 Thank you for shopping with us. 
 ​ 
 
 We sincerely apologies for the inconvenience caused to you.  We are truly sorry if the issue persists for a long time, and we have shared the feedback with the concerned store. We also suggest you visit the store to get your refund faster.  Feel free to get in touch with us for further assistance.  

 Thank You, Centrepoint Support Team 

   

  --    
 Basim Siddiq 
 SGB World  
 
 Mobile : +973 39133144 [email-masked] https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5515758