Subject: Ticket Assigned - Conversation with Vaisakh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 14:29:14 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vaisakh Vaisakh                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi vaisakh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407824680 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018753518     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi Vaisakh , Thank you for contacting us. I'm Samer. I will be happy to help you. Customer:  Want to knw about my order Customer:  Oredring time they tell its deliverd today Agent:  Thank you for sharing the order details. Please allow me a moment to check this for you. Customer:  But still ididnt received Agent:  We apologize for the inconvenience caused. We will check with the courier to expedit delivery process, and you will be contacted on  559609747 soon  https://emiratespost.ae/Portal/Track?TrackingNumber=1000018753518&locale=en-us Customer:  Its tooo bad Customer:  We have one function tomorrow morng Customer:  Thats we orderd Customer:  Site showing its delivery today thats why we orderd Customer:  Now we what do.. Customer:  I didnt expect from. Max.. Agent:  As per the courier, your order will be delivered by today ,so please inform us if you don't receive it within  2-3 hours from now Agent:  Do you have another inquiry I can assist you with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:24 PM, 29th Dec                     Vaisakh                    Hoe many hours need to wait hear           06:24 PM, 29th Dec                   Samer                   Hi Vaisakh , Thank you for contacting us. I'm Samer. I will be happy to help you.           06:25 PM, 29th Dec                     Vaisakh                    Its office adress.           06:25 PM, 29th Dec                     Vaisakh                    How many hours we need to wait           06:25 PM, 29th Dec                     Vaisakh                    Its office adress           06:25 PM, 29th Dec                     Vaisakh                    Office already cloused           06:25 PM, 29th Dec                     Vaisakh                    Can you deliverd my home           06:25 PM, 29th Dec                     Vaisakh                    Is there any option           06:26 PM, 29th Dec                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process and you will be contacted   soon             06:28 PM, 29th Dec                     Vaisakh                    Tell to them call my number           06:28 PM, 29th Dec                   Samer                   Do you have another inquiry I can assist you with?           06:28 PM, 29th Dec                     Vaisakh                    0559609747           06:28 PM, 29th Dec                   Samer                   we will do the needful asap           06:28 PM, 29th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:28 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5521855