Subject: New Reply Received - Complaint ..very urgent..
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 11:46:26 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Complaint ..very urgent..  Ticket comment <div dir="auto">Hi<div dir="auto">what about my complaint status..is it solved yet? </div>
<div dir="auto"><br></div>
<div dir="auto">Please do it as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Remove the unidentified knet card from my account in home centre.</div>
<div dir="auto"><br></div>
<div dir="auto">what about my refund.. please send it to my knet card which i used to pay ,that wnds with 5748.</div>
<div dir="auto"><br></div>
<div dir="auto">If you people are not  solving this issue  I am forced to go to police station and consumer court of Kuwait. As you know what home centre is doing illegal activity.</div>
<div dir="auto"><br></div>
<div dir="auto">adding some others knet card to my account is crime in kuwait.</div>
<div dir="auto"><br></div>
<div dir="auto">Do the needfull asap</div>
<div dir="auto"><br></div>
<div dir="auto">Sajan skaria</div>
<div dir="auto">+965 50706045</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 27 Dec 2022, 2:27 am Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Sajan,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused, </div>
<div dir="ltr"><br></div>
<div>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div dir="ltr">Thank You,<br>HOMECENTRE Support Team</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5509075