Subject: Note Added - [#5430854] urgent
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 20:57:24 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5430854    Subject:  urgent   Requester: maram ahmed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Jessie,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Highlighted this to buyers, haven’t heard back yet,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Will check &amp; update in morning.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, 27 December 2022 11:23 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5430854] - urgent<br>
<b>Importance:</b> High</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM6E321F68AC894E6CA85998F85383A918" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you please advise if we can take this back?</span></div>
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<div class="MsoNormal"><span lang="EN-US"> <b><u></u></b></span></div>
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<span lang="EN-US" style="font-size:10.0pt"><img width="89" height="38" style="width:.925in;height:.4in" id="Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODA3Nzg0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qSOgww5UKDkDM1pYuL5p2YSWMkxtxtuU-yfKse8Mrss" data-id="2044008077846" alt="A picture containing text, clipart

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<div class="MsoNormal"><span lang="EN-US"> </span></div>
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<b><span lang="EN-US" style="font-size:9.0pt">Jessie Caparas</span></b><span lang="EN-US" style="font-size:9.0pt"></span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt">Team Leader</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 25, 2022 12:21 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5430854] - urgent</span>
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<span style="color:#183247">Hi Team <br>
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Order Date : Nov 27, 2022<br>
Order ID : 9403035404  UAE<br>
Item :     164358424 Baby Brezza Pro Advanced Baby Formula Dispenser<br>
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The customer reported that the baby Brezza she purchased from us is only giving her cold and semi-warm milk. <br>
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Please check and advise us on this<br>
Thank You,<br>
Babyshop Support Team</span> </span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sat, 24 Dec at 1:53 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team <br>
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Order Date : Nov 27, 2022<br>
Order ID : 9403035404  UAE<br>
Item :     164358424 Baby Brezza Pro Advanced Baby Formula Dispenser<br>
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The customer reported that the baby Brezza she purchased from us is only giving her cold and semi-warm milk. <br>
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Please check and advise us on this<br>
Thank You,<br>
Babyshop Support Team</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Sat, 10 Dec at 11:08 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team <br>
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Order Date : Nov 27, 2022<br>
Order ID : 9403035404  UAE<br>
Item :     164358424 Baby Brezza Pro Advanced Baby Formula Dispenser<br>
<br>
The customer reported that the baby Brezza she purchased from us is only giving her cold and semi-warm milk. <br>
<br>
Please check and advise us on this</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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</span><span lang="EN-US" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5430854:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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