Subject: Ticket Assigned - RE: Order No.8400288752 Cash approval
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 16:12:22 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Order No.8400288752 Cash approval Dear Reddy Sir,

Please kindly advise as we do not have option to transfer to customer bank account.

Thanks and Best Regards
Tharindu Rajapaksha
Coordinator – Accounts
Landmark Group - Kuwait
+965 98 00 1796

From: Rahul Nerkar (TCS) <[email-masked]>
Sent: Sunday, December 18, 2022 8:12 AM
To: Shajan Joy <[email-masked]>; Tharindu Rajapaksha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>; Malik Ismail <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Akshay Berry <[email-masked]>; Saeed Khawaldeh <[email-masked]>; Rawan Barghouth <[email-masked]>; Jessie Caparas <[email-masked]>; Centrepoint <[email-masked]>
Cc: Reddy Prasad <[email-masked]>; Ajith Pillai <[email-masked]>; Nagamuni Reddy N <[email-masked]>; Geetanjali Gadpelly <[email-masked]>; Reshmaa KJ <[email-masked]>; Sonal Gyanchandani (TCS) <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Priyanka Gadiya (TCS) <[email-masked]>
Subject: Re: Order No.8400288752 Cash approval

Dear Tharindu,

Please update the status,  "Centrepoint" <[email-masked]<mailto:[email-masked]>> asking about the refund Status.

Regards,

Rahul Nerkar.

________________________________
From: Shajan Joy <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 13, 2022 3:54 PM
To: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order No.8400288752 Cash approval

Dear Rahul,

We do not have such option available.

Dear Reddy sir,

Please advise.

Regards

Shajan Joy

From: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 13, 2022 2:09 PM
To: Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Cc: Shajan Joy <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order No.8400288752 Cash approval

Dear Tharindu,

Customer wants to bank transfer. Bank details mentioned in the trailing email.

please do the needful.

Regards,

Rahul Nerkar.

________________________________

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 13, 2022 2:51 PM
To: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Cc: Shajan Joy <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order No.8400288752 Cash approval

Hi @Rahul Nerkar (TCS)<mailto:[email-masked]>

The customer wants a bank transfer:

اسم العميل : ALAA ABDULHAMEED MOHAMMAD ALROOMI – Account Name

الآيبان : KW45KFHO0000000000131020013855 - IBAN

رقم الحساب: : 131020013855 – Account number

اسم البنك : بيت التمويل الكويتي – Kuwait Finance House (Bank Name)

رمز السويفت : KFHOKWKW – Swift code

حساب التوفير الممتاز – Qadesya Branch

فرع القادسية

[A picture containing text, clipart  Description automatically generated]

Jessie Caparas

Team Leader

+971 4 5172087

Landmark Group HQ, Marina, Dubai, UAE.

www.landmark.digital<http://www.landmark.digital/>

From: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 13, 2022 1:26 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Cc: Shajan Joy <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order No.8400288752 Cash approval

Dear team,

Can you please update the location from which location customer wants to collect cash refund.

Regards,

Rahul Nerkar.

________________________________

From: Shajan Joy <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 13, 2022 10:00 AM
To: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order No.8400288752 Cash approval

Dear Rahul,

Approved.

Regards

Shajan joy

From: Rahul Nerkar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 13, 2022 7:48 AM
To: Shajan Joy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Ajith Pillai <[email-masked]<mailto:[email-masked]>>; Nagamuni Reddy N <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Reshmaa KJ <[email-masked]<mailto:[email-masked]>>; Sonal Gyanchandani (TCS) <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Priyanka Gadiya (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: Order No.8400288752 Cash approval

Dear Shajan Sir,

Can you please approve the cash refund for Order No.8400288752 amount KD- 59.65/- NOT CAPTURED on KPAY.

Regards,

Rahul Nerkar.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5475245