Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 10:55:26 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Dear    The email was changed recently however the telephone mobile is same 39843490  please check </div>
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<div dir="auto">Regards</div>
<div dir="auto">John </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 6 Dec 2022 at 6:51 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5314240</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Hi John,</div>
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<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">We sincerely apologize for any inconvenience caused however, we have checked with the following email address:<strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> </strong>and we are unable to locate your account with us. We request you to please share with us your email id or contact number so that we assist you with this accordingly.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr"><div style="box-sizing:border-box;word-break:break-word;margin-top:0px;margin-bottom:1rem" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5314240