Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 13:18:21 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <span class="sender"><div class="mimetype-text-html">Good day<div><br></div>
<div>Thank you for providing me the Talabat voucher after 1 month but as mentioned earlier you have still not provided me the DOMINO's voucher.  Why is that so? Why should a customer send 100 emails asking for his / her right.</div>
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<div>Also to let you know this offer was valid till 3 AM on 5th Dec as per your app. Attached are the screenshots for your reference which clearly says when the white wednesday sale will end.  Based on which i placed the 2nd order and I'm eligible for all the vouchers for the 2nd order as well. </div>
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<div>This whole experience is definitely troublesome and bitter from a customer's point of view. </div>
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<div>Regards </div>
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<div>Divya </div>
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</div></span><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 24/12/22 04:42 PM, <b class="name">Centrepoint </b> &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iwcQuote" style="border-left: 1px solid #00F; padding-left: 13px; margin-left: 0"><div class="mimetype-text-html"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Divya,<br><br>Thank you for giving us the opportunity to help you.<br><br>Please accept our sincere apologies for the trouble we caused you.<br><br>Please find the attached Talabat voucher on this email, kindly note that these are for his 1st orders and the sale was till Dec 04th there are no vouchers for the 2nd order and ensure that the vouchers' terms and conditions match. <br><br>Feel free to contact us for further assistance!<br><br>Thank You,<br>Centrepoint Support Team</div></div></div>

	

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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044007988192'>Screenshot_20221205-005139_Centrepoint.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044007988193'>Screenshot_20221205-005148_Centrepoint.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044007988194'>Screenshot_20221205-005202_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5429223