Subject: New Reply Received - RE: Order No.8400288752 Cash approval
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 11:27:28 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  RE: Order No.8400288752 Cash approval  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please kindly update the status of below Refund.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks and Best Regards</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tharindu Rajapaksha</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Coordinator – Accounts</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Group - Kuwait</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+965 98 00 1796</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Tharindu Rajapaksha
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<b>Sent:</b> Wednesday, December 21, 2022 11:21 AM<br>
<b>To:</b> CP Awqaf &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mohammad Shababe Quamar &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;; Saeed Khawaldeh &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;; Nagamuni Reddy N &lt;[email-masked]&gt;;
 Geetanjali Gadpelly &lt;[email-masked]&gt;; Reshmaa KJ &lt;[email-masked]&gt;; Sonal Gyanchandani (TCS) &lt;[email-masked]&gt;; Rohit Kamath (TCS) &lt;[email-masked]&gt;; Priyanka Gadiya (TCS) &lt;[email-masked]&gt;;
 Rahul Nerkar (TCS) &lt;[email-masked]&gt;; Shajan Joy &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;; Akshay
 Berry &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: Order No.8400288752 Cash approval</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>As per the below email thread I will handover mentioned amount to Driver by today evening.
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please kindly connect with customer and please kindly pay this amount.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please kindly get customer acknowledgement on civil ID Copy with Amount, Order Number, Date in addition to signature.</span></div>
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<div class="MsoNormal"><b><span style="font-size:14.0pt;color:black">Order No</span></b></div>
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<div class="MsoNormal" align="right" style="text-align:right"><b><span style="font-size:14.0pt;color:black">8400288752</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:14.0pt;color:black">Saleh Alroumi / Aisha Alroumi</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:14.0pt;color:black">CP Awqaf</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks and Best Regards</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tharindu Rajapaksha</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Coordinator – Accounts</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Group - Kuwait</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+965 98 00 1796</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, December 21, 2022 10:55 AM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order No.8400288752 Cash approval</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoPlainText" align="right" dir="RTL" style="text-align:left"><span dir="LTR" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#404040'>Hi Team,</span></div>
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<div class="MsoPlainText" align="right" dir="RTL" style="text-align:left"><span dir="LTR" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#404040'></span></div>
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<div class="MsoPlainText" align="right" dir="RTL" style="text-align:left"><span dir="LTR" style='font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#404040'>Kindly note that the customer requested to receive the amount from Al Awqaf branch.</span></div>
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<span style='font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:#404040'>Best Regards,</span><span style='font-family:"Calibri Light",sans-serif;color:#404040'></span>
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<b><span style='font-size:13.5pt;font-family:"Calibri Light",sans-serif;color:#3E3E3E'>Rawan
</span></b><b><span style='font-size:13.5pt;font-family:"Calibri Light",sans-serif;color:#E36C0A'>Barghouth</span></b><b><span style='font-size:13.5pt;font-family:"Calibri Light",sans-serif;color:#3E3E3E'></span></b>
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<span style='font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:#404040'>Contact Center Supervisor</span><span style="color:#404040"></span>
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<b><span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#F2672A'>T:
</span></b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#02173C'>+</span><span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#404040'>962 6 500 1333</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040'></span>
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</span></b><span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#404040'>+962 6 500 1334</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040'></span>
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<a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#404040">[email-masked]</span></a></span>
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<b><span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#F2672A'><a href="http://www.crystel.co/" target="_blank" rel="noreferrer"><span style="color:#F2672A">www.crystel.co</span></a></span></b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#F2672A'></span>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mohammad Shababe Quamar [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>]
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<b>Sent:</b> Monday, December 19, 2022 12:59 PM<br>
<b>To:</b> Tharindu Rajapaksha; Reddy Prasad; Saeed Khawaldeh; Rawan Barghouth<br>
<b>Cc:</b> Ajith Pillai; Nagamuni Reddy N; Geetanjali Gadpelly; Reshmaa KJ; Sonal Gyanchandani (TCS); Rohit Kamath (TCS); Priyanka Gadiya (TCS); Rahul Nerkar (TCS); Shajan Joy; Escalations Dxbteam; Faraz Lohani; Malik Ismail; Akshay Berry; Jessie Caparas; Centrepoint<br>
<b>Subject:</b> RE: Order No.8400288752 Cash approval</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Looping in
<a id="OWAAM044D711969A84B1EADAEC0A2A4DECC14" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saeed Khawaldeh</span></a>
<a id="OWAAM746B5FEC3C6A4A34BEE692D816D34AF1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rawan Barghouth</span></a> Please connect with customer again, please inform we don’t have bank transfer, so collect cash from any near CP’s store.
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<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Shababe Quamar</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+971 4 517 4278</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Tharindu Rajapaksha
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<b>Sent:</b> Sunday, December 18, 2022 9:55 AM<br>
<b>To:</b> Reddy Prasad <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order No.8400288752 Cash approval</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear Reddy Sir,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please kindly advise as we do not have option to transfer to customer bank account.
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tharindu Rajapaksha</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Coordinator – Accounts</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Group - Kuwait</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 18, 2022 8:12 AM<br>
<b>To:</b> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: Order No.8400288752 Cash approval</span>
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<span style='font-family:"Calibri",sans-serif;color:black;background:white'>Dear Tharindu,</span><span style='font-family:"Calibri",sans-serif;color:black'></span>
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<span class="contentpasted0"><span style='font-family:"Calibri",sans-serif;color:black;background:white'>Please update the status,  "Centrepoint" &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 asking about the refund Status.</span></span><span style='font-family:"Calibri",sans-serif;color:black'></span>
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<span style='font-family:"Calibri",sans-serif;color:#333333;background:white'>Regards,</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#242424'></span>
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<span style='font-family:"Calibri",sans-serif;color:#333333;background:white'>Rahul Nerkar.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#242424'></span>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, December 13, 2022 3:54 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order No.8400288752 Cash approval</span> </div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear Rahul,</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>We do not have such option available.</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear Reddy sir,</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please advise.</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Regards</span></div>
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<div class="xmsonormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Shajan Joy</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, December 13, 2022 2:09 PM<br>
<b>To:</b> Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: Order No.8400288752 Cash approval</span>
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<div class="xmsonormal"><span style='font-family:"Calibri",sans-serif;color:black;background:white'>Dear Tharindu,</span></div>
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<div class="xmsonormal"><span style='font-family:"Calibri",sans-serif;color:black;background:white'>Customer wants to bank transfer. Bank details mentioned in the trailing email.</span></div>
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<div class="xmsonormal"> </div>
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<div class="xmsonormal"><span style='font-family:"Calibri",sans-serif;color:black;background:white'>please do the needful.</span></div>
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<div class="xmsonormal"><span style='font-family:"Calibri",sans-serif;color:black'> </span></div>
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<div style="background:white"><span style='font-family:"Calibri",sans-serif;color:#333333;background:white'>Regards,</span></div>
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<div style="background:white"><span style='font-family:"Calibri",sans-serif;color:#333333;background:white'>Rahul Nerkar.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, December 13, 2022 2:51 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order No.8400288752 Cash approval</span> </div>
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<div class="xxmsonormal">Hi <a id="OWAAM01FC16BFB30B420FB4BD8731D1172E34" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rahul Nerkar (TCS)</span></a>
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<div class="xxmsonormal"> </div>
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<div class="xxmsonormal">The customer wants a bank transfer:</div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">اسم
<b>العميل</b></span><span dir="LTR"></span><span dir="LTR"></span><b><span lang="AR-SA" style="font-size:10.5pt;color:#183247"><span dir="LTR"></span><span dir="LTR"></span>
</span></b><b><span style="font-size:10.5pt;color:#183247">: ALAA ABDULHAMEED MOHAMMAD ALROOMI – Account Name</span></b>
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<div class="xxmsonormal" style="background:white">
<b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">الآيبان</span></b><span dir="LTR"></span><span dir="LTR"></span><b><span style="font-size:10.5pt;color:#183247"><span dir="LTR"></span><span dir="LTR"></span>
 : KW45KFHO0000000000131020013855 - IBAN</span></b>
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<div class="xxmsonormal" style="background:white">
<b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">رقم الحساب: : 131020013855</span></b><span dir="LTR"></span><span dir="LTR"></span><b><span style="font-size:10.5pt;color:#183247"><span dir="LTR"></span><span dir="LTR"></span>
 – Account number</span></b>
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<div class="xxmsonormal" style="background:white">
<b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">اسم البنك : بيت التمويل الكويتي</span></b><span dir="LTR"></span><span dir="LTR"></span><b><span style="font-size:10.5pt;color:#183247"><span dir="LTR"></span><span dir="LTR"></span>
 – Kuwait Finance House (Bank Name)</span></b>
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<div class="xxmsonormal" style="background:white">
<b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">رمز السويفت</span></b><span dir="LTR"></span><span dir="LTR"></span><b><span lang="AR-SA" style="font-size:10.5pt;color:#183247"><span dir="LTR"></span><span dir="LTR"></span>
</span></b><b><span style="font-size:10.5pt;color:#183247">: KFHOKWKW – Swift code</span></b>
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<div class="xxmsonormal" style="background:white"><b><span style="font-size:10.5pt;color:#183247"> </span></b></div>
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<div class="xxmsonormal" style="background:white">
<b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">حساب التوفير الممتاز</span></b><span dir="LTR"></span><span dir="LTR"></span><b><span style="font-size:10.5pt;color:#183247"><span dir="LTR"></span><span dir="LTR"></span>
 – Qadesya Branch</span></b>
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<div class="xxmsonormal" style="background:white"><b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:#183247">فرع القادسية </span></b></div>
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<div class="xxmsonormal"> </div>
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<div class="xxmsonormal"><span style="font-size:10.0pt"><img width="89" height="38" style="width:.927in;height:.3958in" id="x_x_Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk4Mjk1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SsMFd0Mg1tuiV5rCTHdYcXY2ugc3yoWdYgz0sM2mphg" data-id="2044007982951" alt="A picture containing text, clipart

Description automatically generated"></span></div>
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<div class="xxmsonormal"> </div>
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<div class="xxmsonormal"><b><span style="font-size:9.0pt">Jessie Caparas</span></b></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="xxmsonormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<div class="xxmsonormal">
<b>From:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, December 13, 2022 1:26 PM<br>
<b>To:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Saeed Khawaldeh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rawan Barghouth &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: Order No.8400288752 Cash approval</div>
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<div class="xxmsonormal"> </div>
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<div class="xxmsonormal" style="background:white"><span style="font-size:12.0pt;color:black;background:white">Dear team,</span></div>
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<div class="xxmsonormal" style="background:white"><span style="font-size:12.0pt;color:black"> </span></div>
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<div class="xxmsonormal" style="background:white"><span style="font-size:12.0pt;color:black;background:white">Can you please update the location from which location customer wants to collect cash refund.</span></div>
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<div class="xxmsonormal"><span style="font-size:12.0pt;color:black"> </span></div>
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<div style="background:white"><span style="color:#333333;background:white">Regards,</span></div>
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<div style="background:white"><span style="color:#333333;background:white">Rahul Nerkar.</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>
<hr align="center">
</span></div>
<div id="x_x_divRplyFwdMsg">
<div class="xxmsonormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, December 13, 2022 10:00 AM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Order No.8400288752 Cash approval</span> </div>
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<div class="xxmsonormal"> </div>
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<div class="xxxmsonormal">Dear Rahul,</div>
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<div class="xxxmsonormal"> </div>
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<div class="xxxmsonormal">Approved.</div>
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<div></div>
<div class="xxxmsonormal"> </div>
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<div class="xxxmsonormal">Regards</div>
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<div class="xxxmsonormal">Shajan joy</div>
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<div class="xxxmsonormal"> </div>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="xxxmsonormal">
<b>From:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, December 13, 2022 7:48 AM<br>
<b>To:</b> Shajan Joy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tharindu Rajapaksha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Reddy Prasad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ajith Pillai &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nagamuni Reddy N &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Geetanjali Gadpelly &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Reshmaa KJ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sonal Gyanchandani (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rohit Kamath (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Priyanka Gadiya (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Order No.8400288752 Cash approval</div>
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<div class="xxxmsonormal"> </div>
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<div class="xxxmsonormal"><span style="font-size:12.0pt;color:black;background:white">Dear Shajan Sir,</span></div>
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<div class="xxxmsonormal"> </div>
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<div class="xxxmsonormal"><span class="xxxcontentpasted2"><span style="font-size:12.0pt;color:black;background:white">Can you please approve the cash refund for Order No.8400288752 amount KD- 59.65/- NOT CAPTURED on KPAY.</span></span></div>
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<div class="xxxmsonormal"> </div>
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<div class="xxxmsonormal"> </div>
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<div class="xxxmsonormal"><span style="font-size:12.0pt;color:black;background:white"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="x_x_x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk4Mjk1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v7AKiiblGBqrniVNjjLhGKeOLlR6V2MoTQKf8rTke4M" data-id="2044007982952"></span></div>
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<div class="xxxmsonormal"> </div>
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<div style="background:white"><span style="color:#333333;background:white">Regards,</span></div>
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<div style="background:white"><span style="color:#333333;background:white">Rahul Nerkar.</span></div>
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