Subject: New Reply Received - TOO DISAPPOINTED WITH MAX
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 09:29:25 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  TOO DISAPPOINTED WITH MAX  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Max team,</div>
<div class="MsoNormal">Well noted your below email.</div>
<div class="MsoNormal">Kindy note that your offer for 50AED voucher is not sufficient considering agony &amp; disappointment, we have gone through on ordering 3 times for correct product. Specially my kid for whom I have to buy this jeans.</div>
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<div class="MsoNormal">Please consider your offer again and let us know.</div>
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<div class="MsoNormal">Best regards,</div>
<div class="MsoNormal">Rahat Shamim</div>
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<div class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">
Mail</a> for Windows</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Max</a><br>
<b>Sent: </b>Monday, December 26, 2022 12:20 PM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject: </b>TOO DISAPPOINTED WITH MAX</div>

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<div><span style="font-size:10.5pt;font-family:-apple-system">Dear Customer,</span></div>
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<div><span style="font-size:10.5pt;font-family:-apple-system">This email concerns your Customer Service case # 5483883</span></div>
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<div><span style="font-size:10.5pt;font-family:-apple-system">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help
 us resolve your query.</span></div>
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<div><span style="font-size:10.5pt;font-family:-apple-system">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style="font-size:10.5pt;font-family:-apple-system">Looking forward to your response.</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5483883<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><span class="msoDel"><span>-</span></span>——</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">Samer Salmeh : </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Rahat,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We apologize for the inconvenience caused.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We will provide you by voucher with value 50AED so please confirm if you agree..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please feel free to contact us if you have any further questions.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
Max Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5483883:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5483883