Subject: Ticket Assigned - Conversation with Sanaa Remtulla
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 15:35:34 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sanaa Remtulla Sanaa Remtulla                    hello           07:28 PM, 24th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:28 PM, 24th Dec                   MAX UAE whatsapp bot                    Hello Sanaa Remtulla , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:28 PM, 24th Dec                     Sanaa Remtulla                    1           07:29 PM, 24th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:29 PM, 24th Dec                     Sanaa Remtulla                    9406780030           07:29 PM, 24th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122222002218    You can also easily track your order from My Account > Order History.             07:29 PM, 24th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:29 PM, 24th Dec                     Sanaa Remtulla                    2           07:29 PM, 24th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:29 PM, 24th Dec                     Sanaa Remtulla                    1           07:29 PM, 24th Dec                   MAX UAE whatsapp bot                   Please enter your email address           07:29 PM, 24th Dec                     Sanaa Remtulla                    [email-masked]           07:29 PM, 24th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:29 PM, 24th Dec                   Samer                   Hi Sanaa Remtulla , Thank you for contacting us. I'm Samer. I will be happy to help you.           07:30 PM, 24th Dec                     Sanaa Remtulla                    hello when exactly im i going to get my delivery they said it will be delivered today and it still didnt           07:30 PM, 24th Dec                   Samer                   As per the courier, your order is out of delivery,and you can track it from here https://fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP122422001871&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar  please inform us if you don't receive it within  2-3 hours from now           07:31 PM, 24th Dec                     Sanaa Remtulla                    it doesn’t work i have tried tracking it           07:31 PM, 24th Dec                   Samer                   Please ignore the pervious message           07:31 PM, 24th Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:32 PM, 24th Dec                   Samer                   We apologize for the inconvenience caused.We will check with the courier to expedit delivery process and you will be contacted on  558932050 soon   https://fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP122222002218&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           07:33 PM, 24th Dec                   Samer                   Do you have another inquiry I can assist you with?           07:34 PM, 24th Dec                     Sanaa Remtulla                    no thwnk u           07:34 PM, 24th Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:35 PM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5500977