Subject: Ticket Assigned - Conversation with محمد زعيم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 15:56:45 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with محمد زعيم محمد زعيم                    1           07:51 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:51 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                    Hello محمد زعيم , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:51 PM, 23rd Dec                     محمد زعيم                    1           07:51 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:51 PM, 23rd Dec                     محمد زعيم                    9405889003           07:51 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            07:51 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:51 PM, 23rd Dec                     محمد زعيم                    2           07:52 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:52 PM, 23rd Dec                     محمد زعيم                    1           07:52 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:52 PM, 23rd Dec                     محمد زعيم                    [email-masked]           07:52 PM, 23rd Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:52 PM, 23rd Dec                     محمد زعيم                    Ok           07:52 PM, 23rd Dec                   Samer                   Hi Dear customer, Thank you for contacting us. I'm Samer. I will be happy to help you.           07:52 PM, 23rd Dec                     محمد زعيم                    Hi could please update my order status           07:53 PM, 23rd Dec                     محمد زعيم                    Almost one week it has been ordered           07:54 PM, 23rd Dec                     محمد زعيم                    9405889003           07:54 PM, 23rd Dec                   Samer                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:54 PM, 23rd Dec                     محمد زعيم                    Ok           07:54 PM, 23rd Dec                   Samer                   We apologize for the inconvenience caused. We will escalate your issue to the concerned team to fix it asap , and will update you in detail via email id  [email-masked]           07:55 PM, 23rd Dec                     محمد زعيم                    Really is it all           07:55 PM, 23rd Dec                     محمد زعيم                    Ok           07:55 PM, 23rd Dec                   Samer                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:56 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5497415