Subject: Ticket Assigned - Order#9405366513
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 15:04:24 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order#9405366513 
DearBabyshop Team,
The item i purchased from your webstore is having some issues. The seat connecting parts are in two different alignment positions which cannot be adjusted by us and the two stands end holders are loose- like its broken. I can see some marks around the parts like this is already a used/ returned item.
Can you please do the needful to replace this with another one. Attached the pucs and videos here.

Sent from my iPhone

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5497200