Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 10:02:17 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hello Team </div>
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Further to your below email how come they saying they tried 3times to reach me and i wasnt respond?? I have all the conversations in my whatsapp and even the call i received and inform them to come to my home but they didnt show up everyday they gave my percel
 to different drivers??! What is this?? Unprofessional company?? </div>
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What is the need of me to order again this items and you will give again to the same company?? </div>
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I would like to know why they put unprofessional drivers and lying about customers? How i order my things and i keep quiet and not responding to them? Does it make any sense? Its been many times i order from you guys not first time. But i think i have to stop
 ordering until i am sure once i order i will get my percel on time and from a good company not this Asyad</div>
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Thank you</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Thursday, 22 December 2022, 1:57 pm<br>
<strong>To:</strong> [email-masked] &lt;[email-masked]&gt;<br>
<strong>Subject:</strong> Re: [#5482827] - Re: Your products are on the way<br>

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<div dir="ltr">Hi Munerah ,<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div>We would like to inform you that our courier partner tried to contact you on (94636904) thrice on 3 different days but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5482827