Subject: Ticket Assigned - Conversation with jessie
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 09:21:14 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jessie jessie                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  jessie Bot:  Hi jessie, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9405583240 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971507077886            01:24 PM, 15th Dec                   Mais                   Hi Jessie, I am Mais, thank you for contacting us, how may I assist you today?           01:25 PM, 15th Dec                   Mais                   we can see that you have contacted us regarding the order 9405583240           01:26 PM, 15th Dec                     jessie                    Yes           01:26 PM, 15th Dec                     jessie                    I would like to know when i can collect it           01:27 PM, 15th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:28 PM, 15th Dec                   Mais                   we will get in touch with you in order to collect your items successfully           01:28 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           01:28 PM, 15th Dec                     jessie                    Ok thanks           01:28 PM, 15th Dec                     jessie                    Bye           01:28 PM, 15th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:29 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5465738