Subject: Note Added - [#4891054] Item under warranty 7379051097
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 09:53:55 +0000

Hi ,    Suvodip Mondal added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4891054    Subject:  Item under warranty 7379051097   Requester: Aqeel Saeed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'>Hi All,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'>Please arrange the replacement and confirm back.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D'></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><i><span style='font-family:"Bookman Old Style",serif;color:#1F497D'>Thanks and Regards,</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-family:"Bookman Old Style",serif;color:#1F497D'></span></i></b></div>
<div><b><i> </i></b></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-family:"Bookman Old Style",serif;color:#1F497D'>Suvodip</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-family:"Bookman Old Style",serif;color:#1F497D'>Ecomm</span></i></b></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Sharfuddeen Kadavan &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Monday, December 19, 2022 9:17 AM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Bs WH &lt;[email-masked]&gt;; SuvodipMondal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="color:#212121">++ <a id="OWAAM000001" href="mailto:[email-masked]" rel="noreferrer">
<span style="text-decoration:none">@SuvodipMondal</span></a>- pls check and close the complaint with priority.</span></div>
<div></div>
<div></div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
</div>
<div></div>
<div></div>
<div id="mail-editor-reference-message-container">
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr align="center">
</div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<strong>From:</strong> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong>Sent:</strong> Monday, 19 December 2022, 9:02 am<br>
<strong>To:</strong> Ankkur Gupta; Centrepoint; Bs WH; Sharfuddeen Kadavan<br>
<strong>Cc:</strong> Escalations Dxbteam; Mayank Lodha<br>
<strong>Subject:</strong> RE: [#4891054] - Item under warranty 7379051097</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMCC0D7972FAAB497C8FC8E50EFCB7EC12" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bs WH</span></a>
<a id="OWAAM6200064913CA4A19861617DE9A5FD8F8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sharfuddeen Kadavan</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>2<sup>nd</sup> reminder.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, December 16, 2022 10:19 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bs WH &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sharfuddeen Kadavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM76EE3E63818041DCA5A3C11A80CA3774" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bs WH</span></a>
<a id="OWAAMFF78676FB6A64F028B17E25EFA3E109B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sharfuddeen Kadavan</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Reminder.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, December 1, 2022 12:29 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bs WH &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sharfuddeen Kadavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM1D4DD74B58024561B24FA66920545575" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bs WH</span></a>
<a id="OWAAMABC593E8BBBB4799924B5F652D2D5A4A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sharfuddeen Kadavan</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please get the item below replaced as it’s damaged and is under warranty.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order #7379051097</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Item code :
</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>164382853 - LOL Surprise - L.O.L. Surprise! Printed 5-Piece Trolley Backpack Set - 16 inches</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thankyou,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Faraz Lohani</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Escalations &amp; Vendor Management</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Digital</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, November 23, 2022 1:24 AM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM5EE5DA95132A4960BC19A8E96144CB0B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Long back Jenny has moved to Home centre. For BS queries please don’t mark her in the mails.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>As a solution to below: Please ask WH team to replace the damage item with new piece since we have warranty on this item.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="https://www.mothercarestores.com/bh/en/Baby-and-Moms/School-Essentials/School-Sets/MOTHERCARE-L-O-L-Surprise%21-Printed-5-Piece-Trolley-Backpack-Set---16-inches/p/164382853" rel="noreferrer">https://www.mothercarestores.com/bh/en/Baby-and-Moms/School-Essentials/School-Sets/MOTHERCARE-L-O-L-Surprise%21-Printed-5-Piece-Trolley-Backpack-Set---16-inches/p/164382853</a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Ankur</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, 22 November 2022 11:30 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMF3918A63449540C299362FEF90D49C55" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>2<sup>nd</sup> reminder.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a id="OWAAM62985B20EF6045B8834DAF1068F85E1A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, November 8, 2022 11:54 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAM6EAE5321A1AD4549BDD9A2F6154B68E4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Reminder for the below.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, November 1, 2022 4:34 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMC3AFD004A1E04D0D872E8816413EED60" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please update and close the below ASAP.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, October 26, 2022 5:47 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi
<a id="OWAAMF348E70541574C059071A082061565B6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jenny Chettiar</span></a>,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please update ASAP.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, October 8, 2022 5:14 AM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4891054] - Item under warranty 7379051097</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></div>
<div></div>
<div></div>
<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b></div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
<br>
With reference to order #7379051097<br>
Tracking number:FP0720220002913<br>
Date: Jul 20, 2022</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
PFA the item got damage where the customer complaining about item quality where the item has warranty for 1 year.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
164382853 - LOL Surprise - L.O.L. Surprise! Printed 5-Piece Trolley Backpack Set - 16 inches</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
Regards,<br>
M.Murshed</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt">تشغيل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style="font-size:10.5pt">السبت</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>, 8
</span><span style="font-size:10.5pt">أكتوبر</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style="font-size:10.5pt">في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> 5:13
</span><span style="font-size:10.5pt">ص</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style="font-size:10.5pt">كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:
</span></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
<br>
With reference to order #7379051097<br>
Tracking number:FP0720220002913<br>
Date: Jul 20, 2022</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>164382853 - LOL Surprise - L.O.L. Surprise! Printed 5-Piece Trolley Backpack Set - 16 inches</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,<br>
M.Murshed</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt">تشغيل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style="font-size:10.5pt">الجمعة</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>, 23
</span><span style="font-size:10.5pt">سبتمبر</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style="font-size:10.5pt">في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> 4:08
</span><span style="font-size:10.5pt">ص</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style="font-size:10.5pt">كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:
</span></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
<br>
With reference to order #7379051097<br>
Tracking number:FP0720220002913</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Date: Jul 20, 2022</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
PFA the item got damage where the customer complaining about item quality where the item has warranty for 1 year. </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
Regards,<br>
M.Murshed</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4891054:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>