Subject: New Reply Received - Complaint about Dining Table Order No. 8221510827
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 09:08:59 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Complaint about Dining Table Order No. 8221510827  Ticket comment <div>Hi Team,</div>
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<div>My only question to you:</div>
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<div>When you say it is more than 2 years then are you considering the current date or date of report of defect?</div>
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<div>Please clarify.</div>
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<div>Regards </div>
<div>Madhur<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 19 Dec 2022, at 9:20 AM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" style="box-sizing: border-box">Thank you for contacting us,</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" style="box-sizing: border-box"><br style="box-sizing: border-box"></font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" style="box-sizing: border-box"> We apologize for the inconvenience caused</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" dir="ltr" style="box-sizing: border-box">​</font></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" dir="ltr" style="box-sizing: border-box">After checking with team the invoice item purchased is more than two years, this items have in leg issue. We can not refix the leg.</font></div>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><font color="#333333" dir="ltr" style="box-sizing: border-box">Feel free to contact us if you need further assistance.</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5302915