Subject: New Reply Received - My refund 1003659420
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 08:36:24 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  My refund 1003659420  Ticket comment <div>Dear Centerpoint</div>
<div>The amount is not the amount paid for the items </div>
<div><br></div>
<div>It should be 10.250 not the current value of the item </div>
<div><br></div>
<div>
<img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzQ1NjA4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f1_t11D1FoZYBX1TzSx0IMlSkhTPbUMdyxShOcM6gUY" data-id="2044007456080"><br>
</div>
<div><br></div>
<div>Thank you </div>
<div><br></div>
<div>Regards,</div>
<div>Shirley <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Dec 19, 2022, at 10:26, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shirley ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>
<div><br style="box-sizing: border-box"></div>
<div>We sincerely apologize for any inconvenience caused, </div>
<div><br style="box-sizing: border-box"></div>
<div dir="ltr">The refund has been processed of the amount (4.83 KWD)  for the remaining returned items on order  8404044932 to your Card number:  479098******1104on  <span style="white-space:pre" dir="ltr">​</span>12/19/22 , and the process take7 -14 working days according to bank norms.</div>
<div><br style="box-sizing: border-box"></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br style="box-sizing: border-box"></div>
<div>We appreciate your patience.</div>
<div dir="ltr" style="word-break: break-word; box-sizing: border-box"><div style="word-break: break-word; box-sizing: border-box"><br style='font-size: 14px; box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'></div></div>
</div>
<div></div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5476787