Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 12:28:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>It seems that my amount has not been refunded. Can you please check and let me know by when can I expect the refund?</div>
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<div>Kind Regards,</div>
<div>Preya</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 24, 2022 at 5:33 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Preya,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">The refund has been processed of the amount (41.25 AED)  for returned items on order  9595152975to your Card number:  443913******7077 on  <span style="white-space:pre-wrap" dir="ltr">​</span>11/13/22, and the process take7 -14 working days according to bank norms.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>We appreciate your patience.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5338141