Subject: Note Added - [#5025583] Damaged high chair
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 05:36:17 +0000

Hi ,    Rohit Bhatia added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5025583    Subject:  Damaged high chair   Requester: Alaa Isk    Note Content:   <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Kindly address to babyshop team </div>
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We are from home centre </div>
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Rohit </div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Faraz Lohani &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, December 17, 2022 9:23:53 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Jenny Chettiar &lt;[email-masked]&gt;; Rohit Bhatia &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5025583] - Damaged high chair
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<div class="x_MsoNormal">Hi <a id="OWAAM3230619F7CE04286B5D22B48F9790B45" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jenny Chettiar</span></a>
<a id="OWAAMDE079F04B5FE4E12BED29E9030E1CC96" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Rohit Bhatia</span></a>,</div>
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<div class="x_MsoNormal">2<sup>nd</sup> reminder.</div>
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<b>From:</b> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, November 9, 2022 11:42 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Jenny Chettiar &lt;[email-masked]&gt;; Rohit Bhatia &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5025583] - Damaged high chair</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM40E41955226445B48E7673FB0F33AE3C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jenny Chettiar</span></a>,</div>
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<div class="x_MsoNormal">Reminder, we need to close this.</div>
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<div class="x_MsoNormal"><a id="OWAAM5FE93B7423C04EC4A8D19494C57FFE4D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Rohit Bhatia</span></a></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, November 3, 2022 5:28 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5025583] - Damaged high chair</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMCD35FC8A88B14898A94CB90A85F351D3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jenny Chettiar</span></a>,</div>
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<div class="x_MsoNormal">Can you please assist.</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, October 24, 2022 10:09 PM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jenny Chettiar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5025583] - Damaged high chair</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
<strong><span style="font-family:-apple-system">URGENT REMINDER.</span></strong> </span>
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Problem statement: Need return\refund approval<br>
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Issue description: The customer is complaining about the quality of the item which he purchased it from the store (as per the attached invoice), so please check the attached images which showing the issue and advise if the returning is possible or not as the
 customer is asking for a refund.<br>
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Customer's name: Ala'a <br>
Customer's contact number: 0562470140</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Thank You,<br>
<span style="color:black; background:white">Babyshop </span>Support Team</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Sat, 22 Oct at 1:07 PM
<span class="x_separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Is there any update on this issue?</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Problem statement: Need return\refund approval<br>
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Issue description: The customer is complaining about the quality of the item which he purchased it from the store (as per the attached invoice), so please check the attached images which showing the issue and advise if the returning is possible or not as the
 customer is asking for a refund.<br>
<br>
Customer's name: Ala'a <br>
Customer's contact number: 0562470140<br>
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Thanks for your help!<br>
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Regards,<br>
Aya.</span></div>
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</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5025583:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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