Subject: New Reply Received - refund
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 13:59:21 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  refund   Ticket comment <div>Refund not yet recieved</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 17 Dec 2022, at 5:23 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5469891</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Samer Salmeh : </div>
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<div dir="ltr">Hi Sonu ,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">The refund has been processed of the amount (190AED)  for returned items on order  9404861833  to your tabby on  12/10/22, and the process take7 -14 working days according to bank norms.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">Thank you,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5469891